Terms of Service
Last Updated: January 27, 2026
Agreement to Terms
These Terms of Service ("Terms") govern your use of the Legacy OBGYN website and services. By accessing or using our website, scheduling an appointment, or receiving our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Medical Services
Provider-Patient Relationship
A provider-patient relationship is established only when you have been examined by one of our healthcare providers. Use of this website or patient portal does not, by itself, create a provider-patient relationship.
Not for Medical Emergencies
This website and patient portal are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use our website, patient portal, or email for urgent medical matters.
Appointment Scheduling
Online appointment requests are not confirmed until you receive a confirmation from our office. We reserve the right to reschedule appointments due to provider availability, emergencies, or other unforeseen circumstances.
Patient Responsibilities
As a patient, you agree to:
- Provide accurate and complete medical history and personal information
- Arrive on time for scheduled appointments
- Provide at least 24 hours notice for appointment cancellations or changes
- Bring your insurance card, photo ID, and payment method to appointments
- Follow treatment plans and recommendations provided by your healthcare provider
- Notify us of any changes to your contact information, insurance, or medical condition
- Treat our staff and providers with respect and courtesy
Cancellation and No-Show Policy
We understand that circumstances may require you to cancel or reschedule an appointment. Please notify us at least 24 hours in advance to avoid a cancellation fee.
- Late cancellations (less than 24 hours notice) may be subject to a $50 fee
- No-show appointments (failure to attend without notice) may be charged a $50 fee
- Repeated no-shows or late cancellations may result in dismissal from the practice
- Emergency situations will be considered on a case-by-case basis
Payment and Insurance
Financial Responsibility
You are financially responsible for all services provided. Co-payments are due at the time of service. If your insurance denies coverage, you are responsible for the full cost of services.
Insurance Verification
While we make every effort to verify your insurance coverage, it is ultimately your responsibility to understand your benefits, coverage limitations, and out-of-pocket costs. We recommend contacting your insurance provider to verify coverage before your appointment.
Payment Methods
We accept cash, checks, credit cards, and most major insurance plans. Payment plans may be available for large balances - please contact our billing department to discuss options.
Medical Records
Your medical records are confidential and protected under HIPAA regulations. You have the right to access and request copies of your medical records.
- Record requests must be made in writing
- A reasonable fee may be charged for copying and processing medical records
- Records will be released within 30 days of a valid request
- You must authorize in writing any release of records to third parties
Website Use and Patient Portal
Acceptable Use
You agree to use our website and patient portal only for lawful purposes. You may not:
- Attempt to gain unauthorized access to our systems or data
- Use automated systems to access the website without permission
- Upload malicious code, viruses, or harmful content
- Impersonate another person or entity
- Violate any applicable laws or regulations
Account Security
If you create an account on our patient portal, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account.
Communications
Messages sent through our patient portal are reviewed during regular business hours only. Response times may vary. For urgent matters, please call our office directly.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Legacy OBGYN or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Disclaimer of Warranties
While we strive to provide accurate and up-to-date information on our website, we make no warranties or representations regarding the accuracy, completeness, or reliability of any information provided.
Information on this website is for general informational purposes only and does not constitute medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
Limitation of Liability
To the fullest extent permitted by law, Legacy OBGYN, its providers, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.
Termination of Provider-Patient Relationship
We reserve the right to terminate the provider-patient relationship for reasons including, but not limited to:
- Repeated failure to attend scheduled appointments
- Failure to follow treatment recommendations
- Abusive, threatening, or disruptive behavior toward staff or providers
- Failure to pay for services rendered
- Fraudulent or illegal activity
If we terminate the relationship, we will provide written notice and reasonable assistance in transferring care to another provider, including providing medical records upon request.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a new "Last Updated" date. Your continued use of our website and services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Collin County, Texas.
Contact Us
If you have questions about these Terms of Service, please contact:
Legacy OBGYN
5757 Warren Parkway
Building II Suite 210
Frisco, TX 75034
Phone: (972) 731-6565
Email: info@legacyobgyn.com
Legacy OBGYN is part of Privia Medical Group. For more information about Privia's terms and conditions, please visit Privia Health Terms and Conditions.