Question 1

How do I schedule an appointment?

Accepted Answer

You can schedule your visit online 24/7 through our scheduling portal or call our office at (972) 731-6565. We offer same-day and next-day appointments for urgent concerns.

Question 2

What should I bring to my first appointment?

Accepted Answer

Please bring: a valid photo ID (driver's license or state ID), your current insurance card (both sides), a list of current medications with dosages, any previous medical records relevant to your visit, and a form of payment for any copays or deductibles. We recommend arriving 15 minutes early to complete check-in, or you can complete forms online beforehand through our patient portal.

Question 3

Where is Legacy OBGYN located?

Accepted Answer

We are located at 5757 Warren Parkway, Building II, Suite 210, Frisco, TX 75034. We are conveniently accessible from Frisco, Plano, McKinney, Allen, and surrounding North Texas communities. Free parking is available on-site.

Question 4

What are your office hours?

Accepted Answer

Our office hours are Monday through Thursday 8:30 AM to 5:00 PM, and Friday 8:30 AM to 12:00 PM. We are closed on weekends. For after-hours urgent concerns, please call our office line at (972) 731-6565. For life-threatening emergencies, call 911 immediately.

Question 5

Do you accept walk-in patients?

Accepted Answer

While we recommend scheduling appointments in advance for the best care experience, we do our best to accommodate same-day urgent appointments. Please call ahead at (972) 731-6565 so we can prepare for your visit and minimize wait times.

Question 6

What is your cancellation policy?

Accepted Answer

We require at least 24 hours notice for cancellations, which allows us to offer your appointment time to another patient. Late cancellations (less than 24 hours notice) may be subject to a $50 fee. No-show appointments may also incur a $50 fee. Emergency situations are considered on a case-by-case basis.

Question 7

Can I see the same provider for each visit?

Accepted Answer

Yes! We encourage continuity of care and will make every effort to schedule you with your preferred provider. If your preferred provider is unavailable for an urgent appointment, another experienced member of our care team will be happy to assist you. All of our providers have access to your complete medical history.

Question 8

Do you offer telehealth (virtual) appointments?

Accepted Answer

Yes, we offer telehealth visits for certain types of appointments such as follow-up consultations, medication management, and non-urgent concerns. Contact our office at (972) 731-6565 to determine if your visit qualifies for telehealth.

Question 9

What insurance plans do you accept?

Accepted Answer

We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, Humana, and United Healthcare. Insurance plans and in-network status can change, so please contact our office at (972) 731-6565 to verify your specific coverage before your appointment.

Question 10

Do I need a referral from my primary care doctor?

Accepted Answer

This depends on your insurance plan. PPO plans typically do not require a referral for OB/GYN services. HMO and some other managed care plans may require a referral. Please check with your insurance provider or call our office, and we'll be happy to help you determine if a referral is needed.

Question 11

What if I don't have insurance?

Accepted Answer

We offer competitive self-pay rates for patients without insurance. Payment is expected at the time of service. We also offer payment plans and can discuss financing options for larger procedures. Please contact our billing department at (972) 731-6565 to discuss your options.

Question 12

How do I pay my bill online?

Accepted Answer

You can pay your bill securely online 24/7 through the MyPrivia patient portal at myprivia.com/pay-bill. You can also pay by phone by calling our office, or in person at your next visit. We accept all major credit cards, debit cards, and checks.

Question 13

Are well-woman exams covered by insurance?

Accepted Answer

Under the Affordable Care Act, most insurance plans cover annual well-woman preventive visits at no cost to you when you see an in-network provider. This typically includes the exam itself, Pap smear (based on age and guidelines), and certain screenings. Additional services beyond the preventive visit may have associated costs depending on your plan.

Question 14

How often should I have a well-woman exam?

Accepted Answer

We recommend annual well-woman exams for most patients. These visits include a comprehensive physical exam, breast exam, pelvic exam, and age-appropriate screenings. Annual visits allow us to build a relationship with you, monitor your health trends, and catch potential issues early. Think of it as your annual tune-up for overall wellness!

Question 15

How often do I need a Pap smear?

Accepted Answer

Pap smear recommendations depend on your age and health history. Generally: ages 21-29 every 3 years, ages 30-65 every 3-5 years (with HPV co-testing). After age 65, Pap smears may be discontinued if you have had adequate prior negative screenings. Women with certain risk factors may need more frequent screening. We'll discuss your personalized schedule at your visit.

Question 16

What vaccinations do you offer?

Accepted Answer

We offer the HPV vaccine (Gardasil 9) for prevention of cervical cancer and genital warts, flu vaccines during flu season, and Tdap boosters. We can also coordinate with your primary care provider for other vaccinations. The HPV vaccine is recommended for ages 9-45 and is most effective when given before exposure to HPV.

Question 17

Do you offer STI/STD testing?

Accepted Answer

Yes, we provide comprehensive STI/STD testing and treatment. This includes testing for chlamydia, gonorrhea, syphilis, HIV, herpes, and HPV. Testing can be done during your well-woman exam or at a separate appointment. We maintain strict confidentiality and provide judgment-free care.

Question 18

Do you provide prenatal care and deliver babies?

Accepted Answer

Yes! We provide comprehensive prenatal care from your first positive pregnancy test through delivery and postpartum care. Our physicians have privileges at local hospitals where they personally deliver your baby. We manage both normal pregnancies and high-risk pregnancies with conditions like gestational diabetes, preeclampsia, and multiple gestations.

Question 19

At which hospitals do your doctors deliver?

Accepted Answer

Our physicians have delivery privileges at Texas Health Presbyterian Hospital Plano and Baylor Scott & White Medical Center - Frisco. We'll discuss hospital options with you during your prenatal care to ensure you deliver at the hospital that best meets your needs.

Question 20

What happens at my first prenatal visit?

Accepted Answer

Your first prenatal visit typically occurs between 8-10 weeks of pregnancy and includes: confirmation of pregnancy, dating ultrasound, comprehensive health history review, initial blood work and lab tests, discussion of prenatal vitamins and healthy pregnancy habits, and answering all your questions. This visit is usually longer than subsequent appointments.

Question 21

How often will I have prenatal appointments?

Accepted Answer

The typical prenatal visit schedule is: monthly visits until 28 weeks, every 2 weeks from 28-36 weeks, and weekly from 36 weeks until delivery. High-risk pregnancies may require more frequent monitoring. Each visit includes weight check, blood pressure, fetal heart rate, and addressing any concerns.

Question 22

Do you offer 3D/4D ultrasounds?

Accepted Answer

We offer advanced ultrasound imaging including standard 2D, 3D, and 4D ultrasounds when medically indicated. The anatomy scan around 18-20 weeks often includes 3D imaging. For elective "keepsake" 3D/4D ultrasounds, we can provide referrals to specialized imaging centers.

Question 23

What genetic testing do you offer during pregnancy?

Accepted Answer

We offer comprehensive genetic screening and testing options including: first-trimester screening, cell-free DNA testing (NIPT) for chromosomal abnormalities, carrier screening for genetic conditions, and amniocentesis or CVS when indicated. We provide thorough counseling to help you make informed decisions about testing.

Question 24

What types of birth control do you offer?

Accepted Answer

We offer all FDA-approved contraceptive methods including: birth control pills, patches, and rings; hormonal and non-hormonal IUDs (Mirena, Kyleena, Liletta, Paragard); Nexplanon implant; Depo-Provera injections; and barrier methods. We'll discuss your lifestyle, health history, and preferences to find the best option for you.

Question 25

How long does an IUD last?

Accepted Answer

IUD duration varies by type: Paragard (copper) lasts up to 10 years, Mirena up to 8 years, Liletta up to 8 years, and Kyleena up to 5 years. IUDs can be removed at any time if you wish to become pregnant or switch methods. Fertility typically returns immediately after IUD removal.

Question 26

Is IUD insertion painful?

Accepted Answer

Most women experience some cramping during IUD insertion, similar to period cramps. The procedure takes only a few minutes. We recommend taking ibuprofen before your appointment to minimize discomfort. Some women experience cramping for a few days afterward. We'll discuss pain management options and ensure you're comfortable throughout the process.

Question 27

Do you provide fertility evaluations?

Accepted Answer

Yes, we provide initial fertility evaluations including hormone testing, ovulation assessment, and basic fertility workups. If you've been trying to conceive for 12 months (or 6 months if over 35) without success, we recommend scheduling an evaluation. We can also provide referrals to reproductive endocrinologists for advanced fertility treatments.

Question 28

What should I do about abnormal bleeding?

Accepted Answer

Abnormal bleeding (heavy periods, bleeding between periods, or postmenopausal bleeding) should be evaluated. We offer comprehensive workups including pelvic exams, ultrasounds, and when needed, endometrial biopsy or hysteroscopy. Treatment depends on the cause and may include medications, hormonal therapy, or minimally invasive procedures.

Question 29

Do you treat endometriosis?

Accepted Answer

Yes, we specialize in diagnosing and treating endometriosis. Treatment options include pain management, hormonal therapies (birth control pills, progestin, GnRH agonists), and when needed, minimally invasive laparoscopic or robotic surgery to remove endometriosis tissue. Our approach focuses on improving your quality of life and addressing fertility concerns.

Question 30

How do you treat uterine fibroids?

Accepted Answer

Fibroid treatment is tailored to your symptoms and goals. Options include: watchful waiting for small fibroids, medication management, uterine fibroid embolization (referral), myomectomy (fibroid removal preserving the uterus), and hysterectomy. We specialize in minimally invasive robotic surgery which offers faster recovery and less scarring.

Question 31

Do you treat PCOS (Polycystic Ovary Syndrome)?

Accepted Answer

Yes, we provide comprehensive PCOS management including diagnosis, metabolic health assessment, and personalized treatment plans. Treatment may include lifestyle modifications, birth control pills for hormone regulation, metformin for insulin resistance, and fertility treatments when desired. We also coordinate care with endocrinologists and nutritionists when needed.

Question 32

What treatments do you offer for pelvic pain?

Accepted Answer

We thoroughly evaluate pelvic pain to determine its cause, which may include endometriosis, fibroids, ovarian cysts, or other conditions. Treatment options include medication, hormonal therapy, pelvic floor physical therapy referrals, and minimally invasive surgery when appropriate. Our goal is to find the source of your pain and provide effective relief.

Question 33

At what age does menopause typically occur?

Accepted Answer

The average age of menopause in the United States is 51, but it can occur anywhere between ages 45-55. Perimenopause (the transition period) often begins in your mid-40s and can last 4-8 years. If you experience menopause before age 40, it's called premature menopause and should be evaluated.

Question 34

What treatments do you offer for menopause symptoms?

Accepted Answer

We offer comprehensive menopause management including: hormone replacement therapy (HRT) when appropriate, bioidentical hormone therapy, non-hormonal medications for hot flashes, vaginal estrogen for dryness, lifestyle counseling, and supplements. We'll discuss the benefits and risks of each option based on your health history and symptoms.

Question 35

Is hormone replacement therapy safe?

Accepted Answer

For many women, hormone therapy is safe and effective for managing menopause symptoms. The decision depends on your age, time since menopause, symptoms, and health history. We follow current guidelines and personalize recommendations. Women who start HRT close to menopause onset often have the best benefit-to-risk profile.

Question 36

Do I still need to see a gynecologist after menopause?

Accepted Answer

Absolutely! Women should continue annual well-woman exams after menopause. These visits include breast exams, pelvic exams, screening for osteoporosis, cardiovascular risk assessment, and management of any ongoing gynecologic concerns. Preventive care remains essential at every life stage.

Question 37

What minimally invasive surgeries do you perform?

Accepted Answer

We specialize in minimally invasive gynecologic surgery including: laparoscopic procedures, da Vinci robotic surgery, hysteroscopy, and in-office procedures. These techniques are used for hysterectomy, myomectomy (fibroid removal), endometriosis treatment, ovarian cyst removal, tubal ligation, and more.

Question 38

What is robotic surgery and what are its benefits?

Accepted Answer

Da Vinci robotic surgery is an advanced minimally invasive technique where the surgeon controls precision robotic instruments through small incisions. Benefits include: smaller incisions, less blood loss, reduced pain, shorter hospital stays (often same-day), faster recovery, less scarring, and greater surgical precision. Most patients return to normal activities within 2-4 weeks.

Question 39

What is the recovery time for a hysterectomy?

Accepted Answer

Recovery time depends on the surgical approach. Robotic/laparoscopic hysterectomy: most patients go home same day or next day, return to desk work in 1-2 weeks, and resume normal activities in 4-6 weeks. Abdominal hysterectomy: 2-3 day hospital stay, 4-6 weeks for desk work, 6-8 weeks for full recovery. We'll discuss which approach is best for you.

Question 40

Do you perform tubal ligation (permanent sterilization)?

Accepted Answer

Yes, we perform laparoscopic tubal ligation as a permanent form of birth control. This is typically done as an outpatient procedure. We also offer postpartum tubal ligation for women who have just delivered. We provide thorough counseling to ensure you're confident in this permanent decision.

Question 41

At what age should my daughter have her first gynecologic visit?

Accepted Answer

The American College of Obstetricians and Gynecologists recommends the first gynecologic visit between ages 13-15. This initial visit is usually educational, does not include a pelvic exam, and focuses on establishing a relationship, discussing puberty, menstrual health, and answering questions in a comfortable, confidential environment.

Question 42

Do you see teenage patients?

Accepted Answer

Yes, we welcome teenage patients! We specialize in adolescent gynecology and provide compassionate, age-appropriate care. We discuss menstrual concerns, contraception education, STI prevention, and general health. We respect confidentiality while also involving parents appropriately based on age and situation.

Question 43

Can teens get birth control without parental consent?

Accepted Answer

In Texas, minors can consent to contraceptive services without parental consent. We encourage open communication with parents but respect privacy and provide confidential care. We discuss all options and help young patients make informed decisions about their reproductive health.

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